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Open Door



Email us at: outreach@jerseywomensrefuge.org or call us on: 505061- if we are out in the community, please leave us a message with your telephone number and a time that will be safe to call you back with. We will always return your call.


Outreach is a two-woman team based in town, working office hours. You do not have to make direct contact with the Refuge or move in to receive our support. We are here to support you in the community. In other words, get in touch to have a chat or we can meet you and talk about what you’re going through and your options, anywhere that suits you. Whether that is your local park or somewhere more private, we will come to you and offer both the emotional and practical support that meets your needs.


Sometimes women feel confused about their situation and are not sure whether they should call or not. Please pick up the phone and call. If you are not sure about whether or not you are being abused it will help to talk it over with someone who has experience in helping women who have been affected by domestic violence and abuse. No concern is too trivial.


If we are out and about when you call, please leave a voice message and we will get back to you as soon as possible.


Outreach can:


  • Support you whether you are staying in or out of the Refuge;
  • Accompany you to other agencies, such as Income Support, Legal Aid or Housing;
  • Offer practical help with documentation;
  • Provide information, advice and emotional support;
  • Offer guided support groups;
  • Arrange free counselling sessions. Our three counsellors are trained and qualified in Human Givens Therapy. For more details about this approach please visit www.hgi.org.uk 


The Outreach service is completely confidential.


Raising Awareness


As part of the Refuge Outreach work we also raise awareness of domestic violence and abuse in the Island through delivering training and giving information talks to interested groups as well as organising an annual domestic violence campaign. Please view the menu bar for the latest 'campaign' information.


Training Workshops


The Outreach team runs one-day workshops four times a year which are aimed at professionals who feel that they may come into contact with victims of domestic violence or abuse within their professional/voluntary role and would like to expand their knowledge and understanding of the subject. Please view the 'workshops' option on the menu bar for more information.

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